Customer Service Representative

1 Sync Technologies, LLC.(1 SYNC) is an 8(a) Certified, MBE, DBE, Small Disadvantaged Business providing technical and professional services across Federal Agencies, the Department of Defense and to Commercial clients. 1 Sync leverages over 16 years of experience providing quality support services in the areas of Information Technology (IT) Solutions, Application Development & Sustainment, IT Infrastructure & Cybersecurity, Program & Project Management, Professional Services and IT & Medical Staffing Solutions.

www.1synctech.com

We are looking for a Customer Service Representative to support the United States Air Force in professional, administrative, and technical services. This individual will support the government in efforts with administrative and data entry activities.

Responsibilities:

• Assisting in data and record collection, review, entry and maintenance.
• Analyzing, managing and resolving questions, and requests
• Assisting in liaising with individual Flight Schools and ROTC Cadets

Skills:

• Shall have working knowledge and proficiency in computer systems and software to include, but not limited to; Microsoft Office software programs, Power Point slides, Excel spreadsheets.
• Shall have working knowledge of basic database entry.
• Possess analytical, organizational, coordination, and communication skills to effectively balance and schedule competing priorities.

Qualifications:

• Shall have, at a minimum, one (1) year of data entry experience within the last ten (10) years.